Pay Attention to What Residents say About a Senior Living Community

Experts say before you move to an assisted living community, it is a good idea to read some unsolicited reviews from residents or their families in respect to their satisfaction. MorningStar of Sparks could not agree more as we welcome any and all comments in terms of overall satisfaction with our home, our staff and our services.   

We are proud to have earned the support of residents, families and the surrounding community and are honored to have so many take the time to express their gratitude. One such email we received from a resident states: “I have lived in Morningstar for the past 18 months. It is an excellent place to live. The facility is clean and well maintained, the food is excellent and the staff is friendly and courteous.”

The family member of a recent resident writes about their personal experience including the tour, the move-in process and our attention to ensuring a smooth transition. She says, “Great place and my dad is so happy at the Sparks Morningstar! Nida gave us a great tour and answered all of our questions, and was very responsive when we contacted her throughout the moving process.” 

However the most gratifying part of her comments was to have her so pleased about our continued support. She finishes by saying, “Great follow through with everything so far: daily activity bulletins all over the building, quick response from maintenance, friendly and knowledgeable front desk staff,  follow up contacts from management,  etc.  We have found a wonderful place for my dad to call home!”

Our entire team is always happy to hear the appreciation of our residents and their families. This is what motivates us daily as we provide the care and hospitality services as well as wellness programs and activities to enhance quality of life for our remarkable residents. 

MorningStar of Sparks offers a full range of senior living options with independent living, assisted living and memory care. We are committed to creating a true home for residents with a mission based on honoring God, valuing all seniors, and investing in staff. Please visit our website to learn more about exceptional senior living in Reno and to inquire about our “All neighborhoods: $2022 Special Offer.”